Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from Salvador Ceramics. You should understand that by ordering any products, you agree to be bound by these terms & conditions.
Personal Information
All personal information you provide us with or that we obtain will be handled by Salvador Ceramics as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you and to provide offers and information from our shop to you. The information you provide is only available to Salvador Ceramics and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request Salvador Ceramics to delete or correct the information held about you.
Payment
All products remain Salvador Ceramics property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. All transfers conducted through Salvador Ceramics are handled and transacted through third party dedicated gateways to guarantee your protection. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Sales Tax
Internet Sales Tax depends on two factors; the location of the business and the order's "SHIP TO" address. Sales Tax is required when the "SHIP TO" address is to the same state that the business is located. So, since Salvador Ceramics is located in California, any order placed online and shipped to California, will require California State Sales Tax which is currently set at 7.25%.
Damaged Items
If you receive an item broken or otherwise damaged in shipment, please contact Salvador Ceramics via email within five days. We will handle the claim with the shipping carrier and arrange sending a replacement out to you free of charge as soon as possible. Please retain the packaging and broken product until notified. Occasionally (especially for larger orders) the shipping carrier will want to collect and inspect the damage prior to approving a claim.
Caring for Your Pieces
Salvador Ceramics handcrafts durable, high-quality clay bodies with glazes that are certified food safe and lead-free glaze. Hand-washing will always prolong the life cycle of your pottery. Dirt and stains on unglazed surfaces can be removed with a scrub brush and a bit of baking soda. For stubborn stains, gently sand the surface in a circular motion with a fine-grit sandpaper. Do not expose the wares to sudden, dramatic shifts in temperature (e.g. place into a hot oven from the freezer) or place over an open flame.
Additional Terms
Salvador Ceramics has the right to cancel the order and refund any amount paid in the best way. Salvador Ceramics shall also notify the customer of equivalent replacement products if available.
Copyright
All content included on this website, including all images, is the sole property of Salvador Ceramics. All content is protected by the United States and International Copyright Laws. The compilation of content on the website is the exclusive property of Salvador Ceramics and may not be used for any purpose other than browsing, shopping, and using the information provided for your own private use, education, and entertainment. Images may not be reproduced without a link referencing back to Salvador Ceramics. There is no problem with Salvador Ceramic's images being used on Pinterest or other Social Media sites, as long as the original website link is retained. Images or written information may not be published without the permission of Salvador Ceramics. Violating these terms could lead to legal action.
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